Privacy policy.

Privacy Policy for Mardy Leith
Effective Date: 23.05.2025

Mardy Leith Music Lessons ("we", "us", or "our") respects your right to privacy and is committed to safeguarding your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. What Information We Collect

We collect personal information that is necessary for us to provide our services, including:

  • Contact Information: Name, email address, phone number, residential address

  • Lesson Information: Availability, musical background, goals, and lesson preferences

  • Payment Information: Billing address and transaction details (note: payment processing is handled by a secure third-party provider)

  • Website Data: IP address, browser type, device identifiers, and usage analytics

We may collect this information through online forms, email, phone conversations, lesson registrations, and through your use of our website.

2. How We Use Your Information

We use your personal information to:

  • Provide music lessons and communicate with you

  • Schedule lessons and send reminders or updates

  • Process payments

  • Improve our website and services

  • Send marketing communications (only if you have opted in)

  • Comply with our legal obligations

3. Disclosure of Your Personal Information

We may disclose your personal information:

  • To third-party service providers (e.g. email platforms, payment processors, website hosting providers)

  • To government authorities where required by law

  • To professional advisors (e.g. accountants, legal advisors) as necessary

Overseas Disclosure: We may store information on servers located overseas (e.g. through third-party cloud providers), but we take reasonable steps to ensure these entities comply with the APPs or are subject to comparable privacy obligations.

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using secure servers, password protection, and restricting access to personal data.

5. Access and Correction

You may request access to, or correction of, the personal information we hold about you by contacting us at the details below. We will respond within a reasonable time and may require you to verify your identity.

6. Direct Marketing

We may use your personal information to send you updates, newsletters, or promotional offers related to our services—but only where you have given consent or where permitted by law. You can unsubscribe at any time using the link in the message or by contacting us.

7. Cookies and Website Analytics

Our website may use cookies to improve your experience and collect anonymous traffic data. You can manage or disable cookies through your browser settings.

8. Complaints

If you believe we have breached your privacy rights under the Privacy Act or the APPs, you may lodge a complaint with us:

Mardy Leith
Email: mardy.leith@gmail.com
Phone: +61 432 623 531

We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Policy

We may amend this Privacy Policy from time to time. The updated version will be posted on our website with the updated “Effective Date” above.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us:

Mardy Leith
Email: Mardy.leith@gmail.com
Phone: +61 432 623 531
Website: www.mardyleith.com